James O'Neill is the Head of Enterprise Development at Softworks, where he oversees global strategies for Workforce Management (WFM) solutions. With over six years at the company, James has successfully driven business growth across EMEA, helping organizations streamline workforce operations through cutting-edge technology. His expertise spans relationship management, B2B sales, and customer relationship management (CRM), with leadership roles at Quote Devil and Chill Insurance further honing his skills in lead generation and business development. Holding a BSc (Hons) in Psychology from PCI College and a BSc in Business Management, James combines his academic background with his deep industry experience to deliver tailored solutions that meet clients' evolving needs.